SAMSUNG A12 BLUE LINES AND OVER HEATING ISSUE

[Lazarus1424]

I BOUGHT A SAMSUNG A12 LAST JANUARY 16, 2022. AFTER 2 DAYS OF USE I NOTICE SOME TECHNICAL DEFECTS, 

1. BLUE LINES ARE APPEARING ON SCREEN WHEN NOT IN USE FOR A LONG PERIOD OF TIME AND GRADUALLY FADING WHILE USING THE PHONE. I DO SOME RESEARCH AND OTHER PERSONS THAT BUY A12 ALSO EXPERIENCE THE SAME PROBLEM. 

2. THE UPPER PART OF THE PHONE IS HEATING SO MUCH THAT IS SO ALARMING BECAUSE I DONT EXPERIENCE THIS ON MY OTHER SAMSUNG PHONES. 

THE STORE WHERE I BOUGHT MY PHONE DENIES TO REPLACE IT IF I DONT GET A TECHNICAL REPORT, BUT DUE TO TRAVEL RESTRICTIONS AND HEALTH CONCERNS BECAUSE OF PANDEMIC, I CANT GET ONE.

DOES ANYONE HERE EXPERIENCE THIS ALSO?? 

WHAT HAPPEN TO YOUR PHONE NOW?

IS SOMEONE KNOW HOW TO FIX THIS?

THANK YOU FOR ANSWERING..APPRECIATE IT

[Bern2Hell]

I sugges you contact Samsung hotline to help you with your concern. 😊

[butete]

Call samsung hotline, Samsung gotchu.

[Liam_]

I already called them but all they did is tell me to reset but it still shows up

[butete]

if reset did not fix it, next step service center

[kervusz]

I also experiencing this problem . Its almost 2 or 3 weeks since i buy this idk what is the mraning blue lines but please help us

[ljbulusan]

Guys if ever na software issue yang na encountered nyo. Try to clear yung Cache partition.(suggest ko lang po) baka sakaling ma resolved. Ty

[chinlyn06]

Good day!

How can I do this? Thank you!

[Daniboy1989]

How po?

[jijie23]

Hello po, same experience here. I bought my phone 5 days ago. I went to Samsung service center yesterday and inupdate na nila yung software. And just this morning pagkacheck ko no phone ko ganun parin.

[jijie23]

Any update po sa phone nyo?