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Original topic:

Samsung A12 nacho still in android 11

(Topic created on: 09-29-2022 03:17 PM)
384 Views
Freche
Active Level 2
Options
Galaxy A

image

Why i cant update my samsung a12 nacho its still in android 11 is this fake phone i got cause i bought it in the SM mall
Khaled75
Expert Level 5
Galaxy A
Are you in Software information in Settings > About phone?
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Freche
Active Level 2
Galaxy A
Yes iam i follow your steps
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Khaled75
Expert Level 5
Galaxy A
That screen you're viewing is the Status information. Go to Settings > About phone > Software information and look for Service provider software version.
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Freche
Active Level 2
Galaxy A
I got it
0 Likes
Freche
Active Level 2
Galaxy A
SAOMC_SM-A127F_OLM_XTC_RR_0009_
XTC/XTC,XTC/XTC
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Freche
Active Level 2
Galaxy A
Is Charger wire enough?
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Khaled75
Expert Level 5
Galaxy A
Yes.
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papygoose
Active Level 2
Galaxy A
Bro same it's stuck updating after the march security update
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Khaled75
Expert Level 5
Galaxy A
Is your CSC XTC?
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papygoose
Active Level 2
Galaxy A
Yes and I think the problem is with the software provider
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