Original topic:

samsung a30 — no software update

(Topic created on: 11-22-2021 01:47 AM)
alisushi
Beginner Level 2
Options
Galaxy A
hi! i was just wondering, my phone is still not updated which means its still in android 9 and one ui version 1.1. plz help me bcz i wanna update my phone 
3 Comments
Budedey
Active Level 3
Options
Galaxy A
You could try using Smart Switch to check and update your phone.

https://www.samsung.com/ph/support/mobile-devices/how-to-update-software-using-smart-switch/
KarinAoiDna2
Active Level 7
Options
Galaxy A
samsung a10 user has updated to Android 11 one ui version 3.1 but your a30 still in stuck to Android 9 pie one ui 1.0
Options
Galaxy A

Hello there! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH

As per your concern, have you already tried doing what your co-members suggested? 😊

0 Likes