While playing on my A31, I encountered a problem on the game's joystick. I tried to restart the game first, then my phone for many times, but it still keeps on happenning. I tried Safe Mode, but the issue is still the same. Additionally, my phone is working well on portrait mode. The landscape mode is mainly the problem, and I don't know why it happens. I also tried to install the security patch update as suggested by other users, but nothing happens. Now, I can't play on my phone, nor use the landscape orientation. The keys on my keyboard are working well, but the words aren't registered on the text box. I hope someone can help me with this. Thank you.
Thanks for sharing your experience and solutions provided here, with your Samsung Galaxy A31 having issues with landscape orientation while playing games.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
