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Original topic:

Samsung a51 keeps restrating

(Topic created on: 12-28-2021 12:41 PM)
236 Views
IamJay1
Active Level 1
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‎12-28-2021 12:41 PM in 

Galaxy A
My phone keeps restarting after securty update november issue. Is anyone experience this too?
6 Comments
Selenap
Active Level 1
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‎12-28-2021 02:17 PM in 

Galaxy A
Same issue with the same model. Luckily it is eligible for replacement.
IamJay1
Active Level 1
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‎12-28-2021 02:24 PM in 

Galaxy A
Lucky you. Mine pass the warranty period
butete
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‎12-28-2021 02:19 PM (Last edited ‎12-28-2021 02:40 PM ) in 

Galaxy A
does wiping cache partition helps? Or same thing after wiping data?

If you find my comment as a solution to your question. Please click the triple dot and choose "Accept Solution" as a sign. Thanks!
IamJay1
Active Level 1
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‎12-28-2021 02:23 PM in 

Galaxy A
It is still same i wipe cache patition and even factory reset my phone
butete
★
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‎12-28-2021 02:26 PM in 

Galaxy A
Suggest bring it to the nearest samsung service center and have unit checked. Samsung got your back.
SamsungRightCare
Community Manager
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‎12-28-2021 10:36 PM in 

Galaxy A

Hello there, IamJay1! Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll free : 1-800-10-726-7864 Globe Toll Free : 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM) or via LIVE CHAT SUPPORT: https://livechat.support.samsung.com/Customer_new/PH 

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