When I plugged the charging cable it shows "Super Fast Charging" but after 5-7 seconds it will change to "Charging" status only. Is there someone experiencing the same issue? This happened after I update my phone and also after I encounter "moisture" detected error.
Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A52 5G having issues with super fast charging and we apologize for the inconvenience it caused you.
Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4. Reset your device.
Submit an error report through Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Samsung devices will not charge if moisture is present in the charging port when it is plugged in. This is a preventative measure added to avoid corrosion, and you will still be able to charge with a wireless charger on supported devices. A popup message will display in the event a charger is plugged in while moisture is present in the charging port. In order to fix it, please find below steps.
1) Remove the moisture.
2) Wait for moisture to evaporate.
3) Use a wireless charger and/or use only Samsung Authentic Charger.
4) If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device and offer solutions to restore it up to optimum performance.
