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07-18-2022 08:54 PM in
Galaxy ASolved! Go to Solution.
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07-18-2022 09:16 PM in
Galaxy AHi cess-a71,
We hear you and bear with us to provide you with the possible solutions to your Samsung A71 Charging problem.
You may choose to check your phone by following the below steps:
1) Check if there is any physical damage on the charging port.
2) Clean the charging port of any dirt, dust or debris using soft cotton buds or soft-bristle toothbrush.
3) Check for Faulty battery. Go to the phone dialer and type *#*#4636#*#* and dial. Now you can see that "Battery information."
4) Check for Software updates through settings. What to do if your Galaxy phone is not charging? | Samsung Philippines
5) Check if you are using a non-genuine Samsung charger. You can use a new genuine Samsung Charger through the Samsung Experience Store nearest you.
Samsung Experience Store - Find your nearest store location | Samsung Philippines
6) If still not working, you may have it repaired by Samsung Authorized Service Center by clicking below link.
Find a Samsung Support Center | Samsung Philippines
Hope this has helped you out! Be sure to click " ✓ Accept as Solution" when you find an answer that works for you. Stay safe and have a nice day ahead!
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07-18-2022 09:35 PM in
Galaxy A- Mark as New
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07-18-2022 11:39 PM in
Galaxy A- Mark as New
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07-19-2022 03:16 AM in
Galaxy A