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Original topic:

Samsung A71 Sofware updates.

(Topic created on: 06-06-2024 05:22 AM)
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reynieeereyn
Active Level 1
Options
Galaxy A
Hi, everyone! Just wanna ask if it's fine to update my Samsung A71 phone to the newest software update? I am kinda hesitant to do so bc last time I did, it got me the white vertical line so i had to pay for a new LCD. Also, has anyone encountered some issues with the new Software updates? Anticipating for helpful replies! Thank youu! 
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4 Comments
wandlanzanas
Active Level 4
Galaxy A
Updating your Galaxy A71 to the latest software can add new features and improve security. However, I understand you might be worried because of your past experiences. Before updating, check online forums or tech news sites for any reported issues with the new update. Also, it might be a good idea to back up your data to avoid losing anything important. If you're still unsure, you can wait to see if Samsung releases any additional fixes.
reynieeereyn
Active Level 1
Galaxy A
Hello! Yes, I already updated my phone, and I haven't noticed any issues yet. Thank you for your reply! <33
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TeamGalaxyDD
Moderator
Moderator
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Galaxy A

Hi reynieeereyn,

To be clear: software updates have not been proven to cause green/white screen lines. The green line issue is an AMOLED screen issue, usually caused by a broken data ribbon (which connects your screen to your phone's motherboard) or a crack in the screen. It's entirely a hardware issue. 

It should be safe to update your device software to the latest version. If you want to be extra careful, update your device only when it is fully charged, and do it in a cool room - preferably air conditioned - to make sure your phone doesn't overheat during the update process. 

Hope this helps! Feel free to let me know if you have other questions. 

reynieeereyn
Active Level 1
Galaxy A
Thank you!
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