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Original topic:

SAMSUNG A73 5G battery drain faster

(Topic created on: 02-25-2023 02:58 AM)
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jubs28
Beginner Level 2
Options
Galaxy A
Hi i noticed that my phone's battery drain faster it cant reach 2 days usage (without gaming). And if you play like ML battery drain like a ferrari. Is there any problem in this model? Is there any chance to extend the battery percentage of this phone. Thanks
6 Comments
Galaxy A
is your device upto date?
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jubs28
Beginner Level 2
Galaxy A
Yes UI 5.0
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Galaxy A
are you on data or wifi when playing?
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jubs28
Beginner Level 2
Galaxy A
I used wifi when playing. But when i use data the battery drain twice than wifi. But i think theres nothing difference haha both drain faster
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markzandro
Active Level 1
Galaxy A
Kill all running apps on background, use any task killer.
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TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello jubs28,

We are sorry to hear about your experience with your beloved Samsung Galaxy A73 5G having issues with faster battery drain, nd we apologize for the inconvenience it caused you.

 

If it happens on my device, I will get worried too. But don't fret; we are here to guide you, and offer solutions to restore your device to optimum performance.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
 
Step 1. Go to Settings > Software update.
 
Step 2. Tap on Download and install.
 
Step 3. Follow the on-screen instructions.
 
Step 4. Restart your device.
 
 

You may submit an error report through Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Power/Battery/Charging".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

To learn more about how to fast charge and battery charging tips for your Samsung Galaxy device, you may click the links below.

 

https://www.samsung.com/ph/support/mobile-devices/how-to-fast-charge-on-your-galaxy-device/

https://www.samsung.com/ph/support/galaxy-battery/charging-tip/ 

 

 

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.

https://www.samsung.com/ph/support/service-center/

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.

 

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