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Original topic:

SAMSUNG GALAXY A53 5G ANDROID 13

(Topic created on: 11-16-2022 03:57 PM)
BaobeiNiIyang
Active Level 2
Options
Galaxy A
ako lang ba po or medyo laggy yung naging outcome nung update sa device ko? is this normal? tsaka medyo ambagal mag open ng apps lalo na tong members 
6 Comments
Mr_Lio
Active Level 4
Galaxy A
Okay naman sa akin, though kami yung naunang naka receive. Have you tried clearing your phone's cache?
0 Likes
BaobeiNiIyang
Active Level 2
Galaxy A
how po?
0 Likes
Mr_Lio
Active Level 4
Galaxy A
Or try first on the app's cache that you used nung nag lalag. Settings>Apps>Select your App>Storage>Cache=Clear.
0 Likes
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello BaobeiNilyang,

Thank you, for letting us know about your inquiry here about your Samsung Galaxy A53 5G having slow while opening Samsung Members apps and device lagging issues after an update.

You can submit a report of errors through Samsung Members app.

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2.Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category. Tap "Settings/System" & "Application".

Step 4. Describe each problem in details and SEND.

https://www.samsung.com/ph/support/mobile-devices/how-to-submit-an-error-on-samsung-members/#:~:text...

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 22 111 [All Product, Landline]
Daily (8:00am to 8:00pm)
0 Likes
Red0902
Active Level 10
Galaxy A
Try wiping cache partition, I always do this after installing software updates.

Turn off your phone.
Plug your phone to a PC/Laptop.
Press and hold Power and Volume up button at the same time.
Navigate using the volume keys, select Wipe Cache Partition using the Power button.
After wiping, select Repair Apps to optimize all your apps, then you're good to go.

*Wipe Cache Partition will not delete any personal data or apps, it will only delete system cache.
0 Likes
summeRamirez
Expert Level 5
Galaxy A
+1 ako din always Wipe Cache and Repair Apps after every update kahit na security patch lang.