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Original topic:

Samsung Galaxy A71 green striped and bright screen

(Topic created on: 03-27-2021 02:20 AM)
1216 Views
cherrysqueak
Beginner Level 2
Options
Galaxy A

Hi, I was using my phone to take pictures and had the camera app open for about 15 minutes when suddenly the screen began to flicker in green, resulting in turning the whole display into semitransparent green in horizontal stripes. It also affects the quality very badly (font appears very thin).

Turning the brightness up/down doesn't get rid of it, it just makes everything more black and more white.

 

I restarted the phone, restarted in safe mode and even updated to One UI 3.1 which I haven't done yet. All of which didn't help.

Is there anything else that can be done or do I need to send it to repair? Is it a hardware of software problem?

Thanks in advance and take care.

3 Comments
TeamGalaxyAnnGab
Moderator
Moderator
Options
Galaxy A

Hi, I'm sorry to hear about it. You may call the Samsung customer service hotline at #GALAXY to help you with your concern.

0 Likes
Sanjukta
Beginner Level 2
Galaxy A

I am facing the same problem in my new phone A71. Please please resolve this.  

0 Likes
manzocy
Active Level 7
Galaxy A
Apply for the warranty.
0 Likes