Samsung Health error

[Trossoca]

Hello,

Currently on my Samsung Health app, I simply can't use it because of that error: 

I cleared Cache, rebooted cellphone, uninstalled and reinstalled the app... and nothing.

My A70 is not rooted. Anyone willing to help ?

[CHMultimedia]

Try on your mobile data instead of your WiFi

[Trossoca]

Hello,

Tried, but it is still there. Can't go any further

[Kinsley]

Hey @Trossoca,

Please try to connect with mobile as mentioned by @CHMultimedia, and get back to us also check if the app is up to date.

Thanks, @CHMultimedia, for sharing the information and helping the community members.

[Trossoca]

Hi,

It did not work. Same error

EDIT: I checked the app, it is up to date

[Kinsley]

Hey @Trossoca,

Thanks for trying the above-mentioned steps. Once, Try to wipe the cache partition of your device and check if it works. Follow the below steps.

- Turn off the device.
- Press and hold the Power + Volume Up keys simultaneously for awhile.
- When the Android logo displays, release both the keys.
- An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
- Press the Volume down key several times to highlight wipe cache partition.
- Press the Power key to select.
- Press the Volume down key to highlight yes, them and press the Power key to select.
- When the wipe cache partition is complete, Highlight Reboot system now.
- Press the Power key to restart the device.

Note: Wiping the cache will NOT delete your apps or your data or your configuration. It will simply delete the temporary junk.

[Trossoca]

Hello,

here is the result:

Still not working...

[Kinsley]

Hey @Trossoca,

we will take it as feedback and will forward this to our team to look into this issue. Please look for updates regularly for the Samsung Health app.

[Hike4WD]

Has this been resolved? I'm having the same issue on my Zflip 3. I've performed all of the actions, outlined above. Nothing worked.

Dan

[Trossoca]

Thanks for the feedback!