samsung sofware not yet update

[giocastillo]

 Why my dad's phone is already updated to One UI 2.5 but my phone is still not yet updated still in ONE UI 2.1 plz help me guys😪

[Zeugnal_Joseph]

Different devices have different date of update schedule. You may check it in your phone via Samsung Members app, click the bell button in the upper left corner. Under Notices button you can see One UI 3 Upgrade. You may look your device model and see its scheduled date. Or you may opt to check this site: https://www.noypigeeks.com/android/samsung-one-ui-3-update-schedule-supported-devices/

[Thaddeus47]

What phone do you have and what phone does your father have? We're both phones bought in the same country or region?

[giocastillo]

a21s

[Thaddeus47]

Are both phones PH variants or is one of them a different variant?

[giocastillo]

both phone

[Thaddeus47]

Have you tried to go to settings->software update to try and manually update it?

[giocastillo]

i try twice it said the last update is semtemper 2020

[Thaddeus47]

Have you tried to do a wipe cache partition under admin menu?

[giocastillo]

wdym