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Original topic:

Screen Burn-In

(Topic created on: 02-26-2023 06:51 PM)
isaac070517
Active Level 2
Options
Galaxy A
Does Samsung warranty covers screen burn-in problem?

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7 Comments
KateHyacinth
Active Level 5
Galaxy A
I think it is a type of factory defect?
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Obviou_sly
Active Level 9
Galaxy A
Check with service center and please use send error report here.
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isaac070517
Active Level 2
Galaxy A
Hi guys, for some reason, the screen burn-in went away. Not really sure what happened. Based on what I've read, screen burn-in is permanent and doesn't fade out. I'm happy tho that it did all of a sudden
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Jay-Sparks
Active Level 7
Galaxy A
It might occur again so better have it checked if u noticed something unusual on the screen kahit gaano pa yan kaliit. Btw, what A series arr you using?
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isaac070517
Active Level 2
Galaxy A
Hopefully it does not 🤞I have A73 5G. Also, I forgot to mention, it's mostly noticeable when I'm on power saving mode so not sure if that's just a sort of software issues
Jay-Sparks
Active Level 7
Galaxy A
Hooefully it's a software bug of some sort.
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello isaac070517,

We are sorry to hear about your experience with your beloved Samsung Galaxy A73 5G having issues with screen burn-in, and we apologize for the inconvenience it caused you.

It's a good thing that you were able to observe the screen burn-in and that it went away. But to be sure, I highly recommend bringing it to the nearest Samsung Authorized Service Center in your area so it can be thoroughly assessed by our technically competent Samsung engineers and technicians.

https://www.samsung.com/ph/support/service-center/

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thanks for contacting Samsung.
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