Original topic:

Screen discoloration

(Topic created on: 06-07-2021 04:05 PM)
krizzi
Beginner Level 2
Options
Galaxy A
Been experiencing this for the second time!. At first t'was fixed i searched on youtube and it worked but this time,nah,  the black screen (dark mode) turns into red/green-ish screen color- looks faded. I need help its getting worse
3 Comments
TeamGalaxyLeovin
Moderator
Moderator
Options
Galaxy A

Amazing day Krizzi! Jan here, Samsung moderator. Thank you for sharing your concern here in the Samsung members community. In regards to this, have you tried to adjust your screen display color by going to Settings> Display> Screen Mode> Tap Vivid > Advance Settings there you can adjust your screen color display by moving the toggle button. If issue persist, don't hesitate to call us via these numbers  #GALAXY [#425299] or (02) 8-422-2177 [Standard Landline]. Our friendly technical team will be glad to assist you. Please do hit us back here with an update once the issue has been resolved. Stay safe and have a great day! 

 

0 Likes
krizzi
Beginner Level 2
Options
Galaxy A
Yeah did that but still the same everytime i adjust my brightness (1-100) it turns green-red
TeamGalaxyLeovin
Moderator
Moderator
Options
Galaxy A

In regards to that, technical diagnosis was needed to figure out what is happening on your device. I suggest you to call us. We're looking forward to your call! 

0 Likes