Screen Dot

[GeraldSantiago]

So i got my samsung a12  on november 20 2021...Nag Diagnostic test ako ngayon pag pasin ko sa blackscreen test may nakita akong madaming dot sa screen nung una akala ko dumi lang so nilinis ko yung screen then tinry ko uli meron pa ding dot..So what should i do?pa check ko na ba sa Samsung store?.baka kasi makaapekto pag tumagal

[Bern2Hell]

Yes, bring it to your nearest Samsung Service Center. As you're still under warranty. Maximize it. 😊

[GeraldSantiago]

Pano po kaya gagawin dun. Replace po ng unit or?

[Bern2Hell]

Either repair or replacement depends on the assessment of the Service Center. 😊

[GeraldSantiago]

Ok thankss

[JiegoDanielMallari]

Bring it to nearest service center

[IamRhai]

Likely, may warranty pa iyan. Ipa-inspect mo na.

[butete]

dead pixel? diretso na sa samsung service center, you are covered .

[GeraldSantiago]

Dot color po is like green and red

[butete · Accepted solution]

ah definite screen issue,just drop off to a nearest samsung service center,or you can call the hotline

MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7

LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)