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Original topic:

Screen line problem

(Topic created on: 04-08-2023 04:37 AM)
388 Views
Cha_6
Active Level 1
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Galaxy A
After Softare Update. From 1 line to almost 11 lines. What will I do? Can somebody help me with this.
image


1 REPLY 1
TeamGalaxyRene
Moderator
Moderator
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Galaxy A

Hello cha_6

We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A71 having issues with multiple vertical white lines on screen, and we apologize for the inconvenience it caused you.

I feel your frustration and understand it. In order to have your device assessed by a competent Samsung engineer and technician, I highly recommend that you book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

 

For more assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)

 

Stay safe and have a nice day ahead! Thanks for contacting Samsung.

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