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Original topic:

Screenshots Appearing Yellowish

(Topic created on: 05-01-2020 07:52 AM)
394 Views
ElaizaMarie
Active Level 2
Options
Galaxy A
Hello everyone, my screenshots are apearing yellowish, do you know what to do to fix it? I've tried restarting the app, I also turned it off and reset the settings but it's still the same. If you know how to fix it, please let me know. Thank you :)
9 Comments
JBNC
Active Level 5
Galaxy A
maybe your bluelight filter is on?
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ElaizaMarie
Active Level 2
Galaxy A
It is, but it doesn't have anything to do with screenshots tho? I've been taking screenshots for a while now while the blue light filter is on and it's still the same. This problem only occurred a few days ago.
0 Likes
JBNC
Active Level 5
Galaxy A
try the reset settings button.
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ElaizaMarie
Active Level 2
Galaxy A
I already did that too but it doesn't work. The screenshot still looks the same.
0 Likes
JBNC
Active Level 5
Galaxy A
then try clearing the cache partition of your phone.
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ElaizaMarie
Active Level 2
Galaxy A
I already did that too sadly :( I rebooted, cleared the cache, reset the settings, turned on safe mode, turned the color correction, reset app preferences, almost everything. But it doesn't really work. Thank you for this though, I appreciate you helping me :)
JBNC
Active Level 5
Galaxy A
Have you tried reinstalling the software? or you just have to wait for software update maybe there's a bug. 😁
0 Likes
ElaizaMarie
Active Level 2
Galaxy A
Yeah, that's what they said too. Hopefully this will be fixed on the next update. Thank you so much again ☺
imedwardbelaro
Beginner Level 2
Galaxy A
same issue on my note 9
0 Likes