SD Notification since update

[sueemin]

Has anyone else had problems since the last update of the UI system. I have a continuous SD card notification and my phones battery runs down quicker.

[SamsungLaura]

Hi @sueemin, are you able to share what the notification says? 

[sueemin]

I have restarted my phone a few times after removing SD card safely..I have turned phone right off and waited, but the notification still keeps coming up since I updated the UI

[SamsungLaura]

Thanks for bringing this to our attention. Are you able to check if your device software is up-to-date? 

To do this go to Settings > Software Update > Download and install. 

[sueemin]

Yes the software is up to date. I am running A21s just so you know.

[SamsungLaura]

Thanks for clarifying @sueemin. Are you able to send us an error report via the Samsung Members app so we can investigate this further? 

To do this, go to Samsung Members > Get Help > Error Report > Settings > Describe issue and frequency > Attach screenshot > tick 'send log data' > Send. 

These logs go to our team for analysis to help identify any deviations in your device performance. Once they've been assessed, our team will respond to you directly which you can view from the in-app notification bell.

[sueemin]

And by the way I had not removed the SD card since first out in untill now

[sueemin]

Thankyou all fixed now.

[sueemin]

What can I do to enable screenshots on my Samsung 21sFE. About 2 weeks ago the "can't take screenshots due to security policy".