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Original topic:

Security update bug

(Topic created on: 11-02-2024 07:06 AM)
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bebebebeben
Beginner Level 2
Options
Galaxy A
After I update my phone to latest security update my mobile network connection is unstable even if I have a full signal how to fix it?
5 Comments
TeamGalaxyJanine
Moderator
Moderator
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Galaxy A

Hello, bebebebeben! You can try these quick fixes for your connection:

  1. Restart your phone – A simple reboot can often do the trick.
  2. Check your SIM card – Make sure it's inserted correctly and clean. Also, check if there isn't any damage.
    1. Reset network settings – This will reset your network settings. Head to Settings > General management > Reset > Reset network settings
  3. Change network mode – Go to Settings > Mobile Data > Network Mode and try different options.
  4. Use Samsung Members app – Run diagnostics for Wi-Fi issues.
  5. Check your Wi-Fi signal – Move closer to the router or reset it by unplugging it for a few minutes.

Let us know if any of this works! 

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bebebebeben
Beginner Level 2
Galaxy A
Hello thank you for your response but my mobile data is the issue after I updated to latest security update (October 2024 security update) my mobile data becomes unstable .. I already done the steps (reset the network, reboot device, run diagnostics ,force restart) nothings happens the problem still there .. I only ecountered this problem after I updated my phone to the latest security update
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TeamGalaxyJanine
Moderator
Moderator
Options
Galaxy A

Hello, bebebebebenIf you've tried these steps, including the diagnostics, and didn’t find any issues, it might be due to coverage limitations, network congestion, or background apps using up data. Feel free to reach out to your service provider—they’ll be happy to help!

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bebebebeben
Beginner Level 2
Galaxy A
Thank you
0 Likes
SonnyCalooy
Active Level 8
Galaxy A
Sa mga app madalas din ang bug
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