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Original topic:

SHUT DOWN BY ITSELF

(Topic created on: 10-11-2020 06:58 AM)
167 Views
vanillaxclusiv
Active Level 2
Options
Galaxy A
Am i the only one who has problem on samsung A50 it shut down by itself its so annoying 😭
14 Comments
marga788
Active Level 1
Galaxy A
check if auto restart is turned on
Galaxy A
it is turned off 😔
0 Likes
Reesch
Expert Level 5
Galaxy A
If auto restart is not turn on automatically then maybe you need to observe your phone's behavior first and then identify what could be the possible problem your phone is encountering. If you really want to fix that issue, you can troubleshoot your phone by yourself or ask for assistance in service center near your place.
Galaxy A
after updating android 10 it always like this it restart 3x a day 😔
0 Likes
Anonymous
Not applicable
Galaxy A
As what other suggested.

Head to Settings - Device Care - Click the 3 dots and make sure that the auto restart is turned off.
manzocy
Active Level 7
Galaxy A
Factory reset else go to the service center.
marga788
Active Level 1
Galaxy A
do a wipe cache partition first
0 Likes
Galaxy A
i did that too but it doesn't change a thing after that i reformat it but still didn't change a thing 😔
0 Likes
marga788
Active Level 1
Galaxy A
looks like a trip to a service center
0 Likes