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04-27-2021 01:19 AM (Last edited 05-02-2021 08:58 PM ) in
Galaxy A- Mark as New
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04-27-2021 01:22 AM in
Galaxy AHey there, Christopher. Thank you for reaching out your concern. May I ask if you already tried rebooting your device? :)
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04-27-2021 01:57 AM in
Galaxy A- Mark as New
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04-27-2021 01:23 AM in
Galaxy AFeel free to follow these steps, and give us a heads up should the problem be resolved.
https://www.samsung.com/us/support/troubleshooting/TSG01001514/
Thank you, and stay safe! :)
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04-27-2021 01:58 AM in
Galaxy A- Mark as New
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04-27-2021 02:09 AM in
Galaxy AHit us back here should you be able to resolve your concern. For further technical assistance, feel free to reach our toll-free mobile hotline at #GALAXY (#425299). Thank you and stay safe! :)
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04-27-2021 02:13 AM in
Galaxy A- Mark as New
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04-27-2021 02:16 AM in
Galaxy ASorry to have brought you this experience, sir. Feel free to call our toll-free service center at:
PLDT Toll free : 1-800-10-726-7864
Globe Toll Free : 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)
or our toll-free mobile hotline: #GALAXY (#425299)
Still, give us a heads up regarding your concern. Thank you. :)
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05-01-2021 09:49 PM in
Galaxy A- Mark as New
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05-02-2021 06:39 PM in
Galaxy AHi! How's your recent connection to your television? Were you able to already connect your device to your tv? :)