Hello! My mom gave me her old phone to fix because she wanted photos on it this phone was a (Galaxy A70). I opened it up and I saw the battery disconnected so I plugged it in and smoke was everywhere! It smelled like an outlet smoking. O told my mom and I was still scared. She ordered a new battery off Amazon hoping it would fix everything but the same this happened.My mom said "does it work when it smokes?" I said yes because it did. I want to bring it in for repair but I don’t want to lose data please reply before June 20.
Hi, we are sorry to hear that your phone caught in smoke.
Please get the device examined by the service technician, they might help you to recover data if there is any possibility and do not try to turn on the device by yourself.
Please visit the link given above to know the nearest Samsung authorized service center.
