SOFTWARE UPDATE ISSUES.

[rylai]

Hai! So I just updated my phone with the latest software. I have some issues with it. My phone keeps on freezing and needs to be turned off and back on again to make it work. Tried troubleshooting it, it still acts up like crazy. Anyone having the same issues with me? I'm using the a11. 

[johngear · Accepted solution]

Oh, that really **bleep**! Have you tried doing a reset? However before doing so, back up all your files.

[rylai]

I will try that one.

[rylai]

Haaai. This one that you have recommended fully resolves the problem. Thank you.

[johngear]

Glad to be of help 😁

[butete]

have you already wiped cache partition

[rylai]

How to do that?

[butete]

follow steps

https://youtu.be/IrB75LEMbWs

[rylai]

Thanks😁😁😁

[butete · Accepted solution]

hope thats fixes it.

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