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Original topic:

Software Update

(Topic created on: 10-21-2021 10:46 AM)
413 Views
Lrache
Active Level 2
Options
Galaxy A
Did anyone experience a laggy phone after a software update. Also there's no sound coming from my phone. 
23 Comments
IceIceIce
Active Level 2
Galaxy A
Have you tried performing a hardware test already?
Lrache
Active Level 2
Galaxy A
No eh. How to do it po?
IceIceIce
Active Level 2
Galaxy A
That's here in Samsung Members app. At "Get Help" then start diagnostic then test the speaker. If it is working well, possibly clearing cache partition or restarting the phone would do the trick.
Lrache
Active Level 2
Galaxy A
Where? Can't find the diagnostic thing lol
RemarkCasaba
Active Level 3
Galaxy A
Normal naman yung akin after ng update.
IceIceIce
Active Level 2
Galaxy A
HereScreenshot_20211022-032124_Samsung Members_11447.png
Lrache
Active Level 2
Galaxy A
Thank youu. Saw it. I just have a different interface.
IceIceIce
Active Level 2
Galaxy A
I see! I probably have a lower model. That's why :)
Lrache
Active Level 2
Galaxy A
I tried it and it shows that error when I tried to tap the mic and speaker. Screenshot_20211022-032730_Samsung Members.jpg