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Original topic:

Something weird on my phone. (PS: It's my fault though.)

(Topic created on: 05-17-2022 12:18 AM)
160 Views
MikeTheKillah52
Active Level 2
Options
Galaxy A
Good day. I was drenched by the rain earlier, and I forgot about my phone which is on the pocket of my pants. 

After I dry my phone after I got back home, I was playing games, until I realized that my speakers (media) aren't functioning, but when I was calling, it was working.

Is there any options or anything to fix it? Thanks for your response. 
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11 Comments
pham_hni
Expert Level 1
Galaxy A
Wait. So it doesn't work but when calling it, the ringtone plays. Is that what you meant?
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Galaxy A
Yeah it is.
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pham_hni
Expert Level 1
Galaxy A
Try look at your settings
Khaled75
Expert Level 5
Galaxy A
Did it work?
Galaxy A
When I did that yesterday, it still didn't work.
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Khaled75
Expert Level 5
Galaxy A
Try playing games or any media. Does the sound work properly?
Galaxy A
There's no sound yesterday. But today it goes back like normal on it's own. It was totally weird.
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Harri_s95
Active Level 10
Galaxy A
Try navigating here in Samsung Members app tap the Support then tap Diagnostics, after you find it test there if your speaker is working fine.
http://samsung.com/ph/support/service-center
You may also contact us through our official customer service channels:
MOBILE: #GALAXY [#425299]
(02) 8-422-2177 [Standard Landline]
Available 24/7
LANDLINE: PLDT Toll-free: 1-800-10-726-7864
Globe Toll-Free: 1-800-8-726-7864
Standard Landline : (02)8-422-2111
Daily (8:00 AM to 8:00 PM)
LIVE CHAT SUPPORT: https://samsung-livechat.sprinklr.com/seao/ph/index.html
Galaxy A
Thank you so much. I'll visit this link next time if I have another problem regards to my phone.