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Original topic:

Sorry

(Topic created on: 12-30-2021 08:35 AM)
185 Views
feelyoungryan
Active Level 1
Options
Galaxy A
Sorry a50 a70 users, we are not getting the android 12 and one ui 4 update 🥺🥺
7 Comments
abegirl
Active Level 1
Galaxy A
exactly 🥲
feelyoungryan
Active Level 1
Galaxy A
i'm sad, because my a50 phone is fine and no problem yet.
abegirl
Active Level 1
Galaxy A
mine too! I'm excited for android 12 and when I found out... ah 😃
feelyoungryan
Active Level 1
Galaxy A
Maybe we should buy a new phone 😅
SamsungRightCare
Community Manager
Options
Galaxy A

Hey there! Apologies for any inconvenience with such news. Factors that may affect whether a device gets to come aboard the new software update may involve the motherboard's capacity to handle such and should it be compatible with the upcoming software version. Forcing to include incompatible devices may further compromise the device and bring more problems than solutions. We hope for your kind understanding regarding the matter, and thank you still for your unwavering support for Samsung! May you have a prosperous 2022 ahead. 😊

feelyoungryan
Active Level 1
Galaxy A
Thank you very much for letting us know, however, I will continue to support samsung and I and my family will still use the samsung product in the future and forever.
SamsungRightCare
Community Manager
Options
Galaxy A

You're more than welcome! Glad to be of service!

Looking forward to more awesome Galaxy moments with you and your fam for years to come! 😀