Timothy31
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09-09-2022 07:51 AM in
Galaxy A
My samsung a32 5g is stuck in charging logo and cable charging
7 Comments
Orbs
Active Level 3
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09-09-2022 08:09 AM in
Galaxy A
Hello @Timothy31!
To check if it is a software-related issue, try re-booting your device when it still has remaining charge.
Step 1. Turn the device off and wait 10 seconds.
Step 2. Plug in the charger provided with the device.
You could perform a soft reboot using the buttons. If your device does not have a Home button or a separate Power button, such as Note10, Fold, Z Flip or higher, press the Volume up and Side buttons simultaneously. When your device vibrates and the Samsung logo appears, release the buttons to reboot the device.
To check if it is a software-related issue, try re-booting your device when it still has remaining charge.
Step 1. Turn the device off and wait 10 seconds.
Step 2. Plug in the charger provided with the device.
You could perform a soft reboot using the buttons. If your device does not have a Home button or a separate Power button, such as Note10, Fold, Z Flip or higher, press the Volume up and Side buttons simultaneously. When your device vibrates and the Samsung logo appears, release the buttons to reboot the device.
EllisKai
Active Level 9
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09-09-2022 08:27 AM in
Galaxy A
Try a different power brick or changing cable.
Khaled75
Expert Level 5
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09-09-2022 09:03 AM in
Galaxy A
Did it work?
Timothy31
Active Level 2
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09-09-2022 09:23 AM in
Galaxy A
My phone is not charging to my original charger
Khaled75
Expert Level 5
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09-09-2022 09:27 AM in
Galaxy A
Try wipe cache partition.
butete
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09-09-2022 05:29 PM in
Galaxy A
recomnend bring your system immediaty to nearest authorized samsung service center
Obviou_sly
Active Level 9
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09-09-2022 08:33 PM in
Galaxy A
Let's bring your phone and it's genuine accessories to Samsung Service Center, they can really help you.