cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Stuck and charging logo

(Topic created on: 09-09-2022 07:51 AM)
Timothy31
Active Level 2
Options
Galaxy A
My samsung a32 5g is stuck in charging logo and cable charging 
7 Comments
Orbs
Active Level 3
Galaxy A
Hello @Timothy31!
To check if it is a software-related issue, try re-booting your device when it still has remaining charge.
 
Step 1. Turn the device off and wait 10 seconds.
Step 2. Plug in the charger provided with the device. 
 
You could perform a soft reboot using the buttons. If your device does not have a Home button or a separate Power button, such as Note10, Fold, Z Flip or higher, press the Volume up and Side buttons simultaneously. When your device vibrates and the Samsung logo appears, release the buttons to reboot the device. 
0 Likes
EllisKai
Active Level 8
Galaxy A
Try a different power brick or changing cable.
0 Likes
Khaled75
Expert Level 5
Galaxy A
Did it work?
0 Likes
Timothy31
Active Level 2
Galaxy A
My phone is not charging to my original charger
0 Likes
Khaled75
Expert Level 5
Galaxy A
Try wipe cache partition.
0 Likes
Galaxy A
recomnend bring your system immediaty to nearest authorized samsung service center
0 Likes
Obviou_sly
Active Level 8
Galaxy A
Let's bring your phone and it's genuine accessories to Samsung Service Center, they can really help you.
0 Likes