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Subject: Issues with App Behavior on Samsung Galaxy A15 5G

(Topic created on: 10-25-2024 10:32 AM)
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NenielGalaxy-A15_5G
Active Level 1
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Galaxy A


Subject: Issues with App Behavior on Samsung Galaxy A15 5G

Hello Samsung, Please notice me!😓

I am experiencing two main issues with my Samsung Galaxy A15 5G while gaming, particularly in Roblox:

1. When I'm using a pop-up panel like Messenger or YouTube while playing, Roblox suddenly closes on its own. This disrupts my gameplay experience, and I hope this issue can be resolved soon.


2. I am also unable to screen record my gameplay. When I attempt to record, the screen recording feature automatically turns off.



I purchased this device on August 4, 2024. It hasn’t even been 7 months, but these issues started occurring from the day I began using it. I have been trying to find a solution since then without success.

I would appreciate any assistance in resolving these issues. Thank you!

Best regards,
[Chris Neniel A. Fernandez.]



2 Comments
Galaxy A
Maximise RamPlus
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lnpbonga
Beginner Level 2
Galaxy A
My screen record
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