System keeps stopping

[mikeslashgg]

Help!!

[Khaled75]

What phone are you using? Can you send a screenshot?

[mikeslashgg]

Galaxy a52s 5g

[Khaled75]

Try restarting your phone.

[Khaled75]

What happens when you press "Close app"?

[mikeslashgg]

Nothing..then after a while it pops up again.

[Khaled75]

Did you try restarting your phone?

[SamsungRightCare]

Hello mikeslashgg,

Thank your for letting us know that your Samsung Galaxy device is experiencing system error messages.

We feel you and understand what your are going through, having to deal with this unpleasant situation and inconvenience when opening apps. 

Don't worry, we are here to help, guide you, provide quick fixes and offer solutions to your device's problems.

Following are basic steps to follow in order to troubleshoot and find possible solutions.

A) Ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen Notifications.

B) Restarting your device.

Press and hold the Power key and the Volume down key simultaneously for more than 7 seconds to restart it.

C) Enter Safe Mode and check whether the app works fine.

• Long-press the power button to launch the power menu.
• Now long-press on the 'Power off' menu until a window appears.
• Tap 'Yes' on the screen to reboot into Safe Mode.

D) Clear cache of the affected app.

• Kindly locate the apps on your app drawer.
• Long-press on the icon, then tap on 'App info'
• Tap 'Storage & Cache'
• Now tap on 'Clear cache'
• You may also tap the 'Clear data' option to reset the app.

E) Clear the Cache.

Step 1. Turn off your phone.
Step 2. Plug in the USB cable via PC or Type-C earphones (in case its USB-C to USB-C).
Step 3. Then press and hold Power and Volume up buttons.
Step 4. Release the power button. When the recovery screen shows up, release the volume up button.
Step 5. Navigate to and select Wipe cache partition (Volume up and down is for highlighting options and power is to select).
Step 6. Navigate to and select Yes.
Step 7. Press the power button to select Reboot system now.

F) For further assistance, you may contact us on the below online support channel links.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

https://www.samsung.com/ph/support/contact/#onlinesupport 

G) And/ or contact our Samsung hotline numbers below.

#GALAXY or #425299 [Mobile Phones & Tablets]

Available 24/7

1-800-10-7267864 [All Product, Toll Free, PLDT]

1-800-8-7267864 [All Product, Toll Free, Globe]

84222111 [All Product, Landline]

Daily (8:00AM to 8:00PM)

H) If the problem persist, you may bring your device to nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your problem gets solved.

Make sure to click the ACCEPT AS SOLUTION button in your subsequent response if we have satisfied your inquiry.