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Original topic:

The remote unlock is gone why?

(Topic created on: 07-15-2024 08:01 AM)
134 Views
KuyaAndrie
Active Level 1
Options
Galaxy A
I need help


Story:
My phone restarted and it requires me a password to unlock and I forgot my password because I keep on using my pin most of the time

I use the find my phone website i Don't see remote unlock 
5 Comments
butete
Expert Level 5
Galaxy A
sadly it was removed
KuyaAndrie
Active Level 1
Galaxy A
I will not be able to upload my performance task. I hope they can notice my issue. I can access my Samsung account they should bring it back
0 Likes
butete
Expert Level 5
Galaxy A
its was removed Q4 of 2023
JoremJorge
Beginner Level 2
Galaxy A
Any update on this? What did you do?.
0 Likes
KuyaAndrie
Active Level 1
Galaxy A
I did go to the techsuport, and they advised me to restart everything. Unfortunately, I lost all of my data
0 Likes