Thanks for your suggestions and appreciate the time and effort you put in to share your valuable comments. This helps us improve our products, apps, and services towards enhancing the Samsung Galaxy experience for all.
In order for us to document your suggestion/s, please submit an error report through the Samsung Members app as follows:
1. Launch the Samsung Members app, and then tap the Support icon for more options. 2. Scroll and select Error reports.
3. Choose a category of your concern."Camera".
4. Choose the frequency of the issue you are experiencing. Enter issue details or attach a video or screenshot. Then press Send icons to complete the report.
Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below.
