Showing results for 
Search instead for 
Did you mean: 

Original topic:

Update Issue on Samsung A51

(Topic created on: 11-05-2021 06:56 AM)
Beginner Level 2
Galaxy A

Has any A51 users face the problem where while i was charging, it didn't show the charging indicator progress by press power button & it turned itself on too.The problem started when i updated the software "Build Number : A515FXXU5EUJ4".

Community Manager
Galaxy A

Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).

Have you tried clearing the data cache of your apps via the settings, after doing the update? You may also opt to do a CLEAR CACHE PARTITION via RECOVERY/SAFE MODE. For further technical assistance, feel free to reach our friendly support team via the hotlines above. Hope to have helped. Keep safe and enjoy the weekend. 😊

Active Level 10
Galaxy A
I don't have that kind of problem. I have the same build number as yours.