Why Samsung 73 5g upgrade iu 5.1 fingerprint can not be used. And charging is too slow, it takes 2 hours and the battery is very drained. is there any solution
We are sorry to hear about your experience with the recent updates on your Samsung Galaxy A73 5G having issues with fingerprints, slow charging, and fast-draining battery, and we apologize for the inconvenience it caused you.
After getting used to how our beloved device performed, we began to notice its difference after an update, and I will feel alarmed too. But don't worry, we are here to guide, assist, and offer solutions to restore your device to optimum performance.
Before you try out the recommendations below, be sure to check ifyour device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Restart your device.
If that doesn't work, you may submit an error report through the Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Step 3. Select Symptom category"Settings/System" and "Power/Battery/Charging".
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers/Technicians are competent to assess your device with suggestions, and offer to provide prompt solutions to restore it up to optimum performance.
