Hi! I'm Sam, your friendly Samsung Customer Service guy. Welcome to Samsung Members Community! Explore your new hub for all things Samsung and beyond. Earn the coolest badges and enjoy awesome perks from us by connecting with Samsung experts, super-fans, and other Community members for tips on features and how to get the most out of your Samsung product. Should you need technical assistance, don't hesitate to reach us via our TOLL-FREE mobile number #GALAXY (#425299) or via our TOLL-FREE LANDLINE: PLDT Toll-free: 1-800-10-726-7864 Globe Toll-Free: 1-800-8-726-7864 Standard Landline : (02)8-422-2111 Daily (8:00 AM to 8:00 PM).
As with your concern, may we know first what your Galaxy device is? Have you also checked further into your app settings? 😊
Good afternoon! Have you tried doing a CLEAR CACHE PARTITION of your device via SAFE MODE? Check the call settings after. Here's a link on how to do it:
Please remember to always clear your device's cache partition every after installing an update, to avoid glitches and refresh your system. 🙂