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Original topic:

Widget Clock Issue (Google)

(Topic created on: 12-21-2022 12:21 AM)
1068 Views
jdvader
Active Level 3
Options
Galaxy A
Hello Everyone, 

I'm not sure if all Samsung devices are experiencing this issue, but the clock widget keeps on changing its form. The only way to fix it is by removing the widget and add it on the home screen "again". 

It's a hassle thing to do. I love the scallop widget look but the issue is ruining it. Would anyone know the fix? Thanks in advance.

"See attached photo"

Regards,


image
Original Look


image
The Issue -

1 Comment
TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello jprock,

Sorry to hear that, about your experience with the recent updates on your Samsung Galaxy A52s having issues with Widget Clock and we apologize for the inconvenience it caused you.

Before you try out the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps: 

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Step 4. Restart your device.

If the issue persists, you may submit an error report through Samsung Members app as follows:

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Settings/System".

Step 4. Describe the problem in details and SEND.

How to submit an error report on Samsung Members app? | Samsung PH

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you. 
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