Hi guys, ask ko lang kung bakit ayaw cumonnect ng samsung a04s ko sa PLDT WIFI? Badly needed lng po huhu may online class po ako, kakabili ko lng ng phone ko yesterday and kahapon ko pa tinatry palaging incorrect password kahit i scan po ang qr code. Sana may sumagot po, thankyou ASAP
Thanks for letting us know that your recently purchased Samsung Galaxy A04s is having issues connecting to PLDT Wi-Fi and we apologize for the inconvenience it caused you.
Really understand where your frustrations are coming from, given that you've tried everything you know just to be online and attend your class. But don't you worry, we are here to help, provide quick fixes, and offer solutions to your device's problems.
First, ensure that your device is up-to-date with the latest Software updates.
Settings > About Phone > Software Updates > Download and Install > Follow On-screen instructions.
W-Fi Connectivity Troubleshooting steps.
Step 1. Check if Power Saving mode is turned ON.
Step 2. Ensure that the Turn-on Wi-Fi is Automatically is turned ON.
Step 3. Restart your Wi-Fi router.
Step 4. Check the Wi-Fi connectivity range.
Step 5. Forget and reconnect to the Wi-fi network.
For more assistance, you may contact us on our online Samsung support channels below.
