Thanks for letting us know that your recently purchased Samsung Galaxy A04s is having issues connecting to PLDT Wi-Fi and we apologize for the inconvenience it caused you.
Really understand where your frustrations are coming from, given that you've tried everything you know just to be online and attend your class. But don't you worry, we are here to help, provide quick fixes, and offer solutions to your device's problems.
First, ensure that your device is up-to-date with the latest Software updates.
Settings > About Phone > Software Updates > Download and Install > Follow On-screen instructions.
W-Fi Connectivity Troubleshooting steps.
Step 1. Check if Power Saving mode is turned ON.
Step 2. Ensure that the Turn-on Wi-Fi is Automatically is turned ON.
Step 3. Restart your Wi-Fi router.
Step 4. Check the Wi-Fi connectivity range.
Step 5. Forget and reconnect to the Wi-fi network.
For more assistance, you may contact us on our online Samsung support channels below.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.
Hope this content is helpful and your device's problem gets solved.