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Original topic:

Wifi not working on may A04s

(Topic created on: 12-02-2022 12:06 AM)
yulsganda
Active Level 1
Options
Galaxy A
Hi guys, ask ko lang kung bakit ayaw cumonnect ng samsung a04s ko sa PLDT WIFI? Badly needed lng po huhu may online class po ako, kakabili ko lng ng phone ko yesterday and kahapon ko pa tinatry palaging incorrect password kahit i scan po ang qr code. Sana may sumagot po, thankyou ASAP
6 Comments
DETROITMADMAN
Active Level 3
Galaxy A
In wifi connections tap forget the Wi-Fi connection. Then be sure to choose to connect to a strong wifi signal that your sure of the password.
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy A

Hello yulsganda,

Thanks for letting us know that your recently purchased Samsung Galaxy A04s is having issues connecting to PLDT Wi-Fi and we apologize for the inconvenience it caused you.

Really understand where your frustrations are coming from, given that you've tried everything you know just to be online and attend your class. But don't you worry, we are here to help, provide quick fixes, and offer solutions to your device's problems.

First, ensure that your device is up-to-date with the latest Software updates.

Settings > About Phone > Software Updates > Download and Install > Follow On-screen instructions.

W-Fi Connectivity Troubleshooting steps.

Step 1. Check if Power Saving mode is turned ON.

Step 2. Ensure that the Turn-on Wi-Fi is Automatically is turned ON.

Step 3. Restart your Wi-Fi router.

Step 4. Check the Wi-Fi connectivity range.

Step 5. Forget and reconnect to the Wi-fi network.

For more assistance, you may contact us on our online Samsung support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or contact our Samsung direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 

If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center.

https://www.samsung.com/ph/support/service-center/

Hope this content is helpful and your device's problem gets solved.

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yulsganda
Active Level 1
Galaxy A
Thankyou, I'll be back if gumana hehe
yulsganda
Active Level 1
Galaxy A
Still not working😮💨😮💨😮💨Screenshot_20221202_201039_Settings.jpg
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jayzawu
Active Level 6
Galaxy A
Kc nga incorrect password nilalagay mo
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yulsganda
Active Level 1
Galaxy A
Nabasa nyo po ba post ko? Kahit tama and scan nag iincorrect.
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