Original topic:

Horizontal Lines on Book S Screen

(Topic created on: 11-25-2022 12:41 PM)
Sahitya-V
Beginner Level 2
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Galaxy Books

Hi. I received a Samsung Galaxy Book S(rose gold) as a gift bought in the USA. A couple of months ago, there was a hardware issue with the screen, causing black horizontal lines throughout the screen. I've tried some methods suggested on the internet, such as gently pressing the screen and playing RGB colours at high fps. None of these seems to have worked so I'd like to go for a screen replacement. However, there isn't support here in Bangalore, India for replacing the screen as the laptop is from a different country.  I'd like to know what my options are from here, and if any service centers in Bangalore can replace the screen.

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5 Comments
Galaxy Books
You are in Samsung Canada forum. Please post your question on Samsung India instead. Thank you.
RedDogRabbit
Expert Level 5
Galaxy Books

You mean that "Samsung is Samsung", isn't true 😂

Galaxy Books
Sorry, I don't know what do you mean.
RedDogRabbit
Expert Level 5
Galaxy Books

Inside joke, kinda. 

Someone else feebly attempted, to give me a bit of a hard time, when I had suggested that someone with a US device, might want to ask on Samsung Members US.

Their response was "Samsung is Samsung" 🙄

🌨🙀lol 

Nylah
Moderator
Moderator
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Galaxy Books

Hi, as suggested by Tallman, please contact Samsung Indian support they might help you further with the issue.

https://www.samsung.com/in/support/

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