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Original topic:

Galaxy Flip Z Series

(Topic created on: 02-07-2023 05:00 AM)
134 Views
LittleMissIsh
Active Level 1
Options
Galaxy Fold
Hello there, Flip Z Users!

Since I am a Flip user myself, i have some doubts about my phone. So many questions I really wanna ask and I know you are, too! So, why not put it all here and let the Admins and Galaxy Techs/Specialists answer us? 😊

I go first:

How true that it is not advisable to charge your Flip closed? 🤔 It should be wide open whenever you charge the phone to protect it from damaging the screen? 

Thank you in advance to our lovely admins and specialist! 😍
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6 Comments
Galaxy Fold
Hmm, first time i heard about that. Not true. Much better close to protect its inner screen from cats or kids if there is any.
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LittleMissIsh
Active Level 1
Galaxy Fold
Thanks! It is quiet confusing really. Now, i have doubts whenever i charge it.
Galaxy Fold
Sure no prob..i have been using zfold 4 for quite some time and i charge it closed to protect its inner screen
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Obviou_sly
Active Level 9
Galaxy Fold
Check manual on your device settings.
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Galaxy Fold
This is actually a very good question. As an owner of a Fold4, I also get conflicting advice about charging. I guess the "charge unfolded" suggestion came from the idea that depending on your environment, the phone may get too hot while charging and overtime this would affect the inner screen protector.

What I personally do is whenever I'm in a cold room, I charge folded. If I'm in an area with room temperature or hotter, I charge unfolded.
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TeamGalaxyRene
Moderator
Moderator
Options
Galaxy Fold

Hello LittleMissIsh,

Thank you for bringing up this topic here about how true it is that it is not advisable to charge the Samsung Galaxy Z Flip while closed, and it should be wide open whenever charging the phone in order to protect it from damaging the screen.

In addition to our dear Samsung members' replies, the proper way to charge your Samsung Galaxy Z Flip is to ensure that it is well placed on a flat surface, charging connectivity is good, away from direct sunlight or a heat source while it is closed or folded.

 

For more help and assistance, you may contact us via our online Samsung Customer Care support channels below.

 

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
 
Or our Samsung Customer Care direct hotline numbers below.
 
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
 
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
 
Let us know if you've found a solution by tapping "Accept as Solution" on the answer you like!
 
Stay safe and have a nice day ahead! Thank you for contacting Samsung.

 

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