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Original topic:

Galaxy Fold4 - Not Opening Completely Flat

(Topic created on: 06-01-2023 05:04 AM)
Beginner Level 2
Galaxy Fold
Just noticed that my Fold4 wont open completely flat. Any tips or recommendations to fix the issue?
Galaxy Fold

Hello Skagerou,

Thanks for reaching out to us here in order to find out about any tips or recommendations to fix the non-opening completely flat issue of your beloved Samsung Galaxy Z Fold 4. I feel and understand your situation, a bit worried if anything seems odd on your device you've take so much. If it happens in my device, I will be more bothered too. 

A snap shot of your device here would be better to address its issue but anyhow, I always recommend bringing it to the nearest Samsung Authorized Service Center in your location. Rest assured that your device will undergo an assessment to pinpoint the root cause of the issue. They may guide you and offer solutions to restore it.


or book an appointment with the Samsung Members app as follows:

Support > Book an appointment to set one.

Should you need further assistance and guidance, you may contact us via our online Samsung Customer Care support channels below. 

Or our Samsung Customer Care direct hotline numbers below.
#GALAXY or #425299 [Mobile Phones & Tablets]
Available 24/7
1-800-10-7267864 [All Product, Toll Free, PLDT]
1-800-8-7267864 [All Product, Toll Free, Globe]
842 221 11 [All Product, Landline]
Daily (8:00am to 8:00pm)
Be sure to click "ACCEPT AS SOLUTION" when you find our answers helpful to you.
Stay safe and have a nice day ahead! Thanks for contacting Samsung.


Galaxy Fold
Yeah, me too. Just this morning, I felt a little resistance when opening my fold 4. Then now, I cannot open it 180 degrees. It only opens 135 degrees. I am handling my phone with utmost care to avoid any damage. And yet, this has to happen toy beloved fold 4.