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Original topic:

If only Samsung's camera system can switch lenses and modes faster.

(Topic created on: 01-23-2023 06:30 AM)
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DannelleAbajar
Active Level 4
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Galaxy Gallery

Samsung really needs to optimize their camera app and it's System. This Huawei P30 Lite's camera can switch modes and lenses between main cam and wide cam faster than my A52. Shame.
7 Comments
pham_hni
Expert Level 1
Galaxy Gallery
Now compare it with a flagship
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pham_hni
Expert Level 1
Galaxy Gallery
A52 does have ultrawide camera but it's different. On flagships, it will go directly from wide to ultrawide in less than a second. While on midrange device with an ultrawide lens, it will take about 1-2 seconds because it needs to adjust.
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Galaxy Gallery
This P30 Lite is even an entry level phone. But it's camera is waay more optimized so it switches modes and lenses as fast as flagship ones. 1-2 seconds is too long for me to adjust. This Huawei can do it waay faster.
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pham_hni
Expert Level 1
Galaxy Gallery
Can't really bother that much... but there's no way to improve it unless you wanna upgrade the camera module.
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Galaxy Gallery
Meh. It needs optimization.
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pham_hni
Expert Level 1
Galaxy Gallery
Guess give a error report?
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TeamGalaxyRene
Moderator
Moderator
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Galaxy Gallery

Hello DannelleAbajar,

Thank you for giving us the feedback and experience with your Samsung Galaxy A52 camera in video while in comparison with other brand, here. 

Really appreciate the time and effort you put in to share your valuable comments. This helps us improve our products, apps, and services towards enhancing Samsung Galaxy experience for all.

 

 

You can also submit an error report through Samsung Members app as follows:

 

Step 1. Long press Samsung Members icon on Apps screen and tap Error reports.

Step 2. Tap OK on agreement popup to send system log data.

Step 3. Select Symptom category "Camera".

Step 4. Describe the problem in details and SEND.

 

How to submit an error report on Samsung Members app? | Samsung PH

 

For more assistance, you may contact us on our online Samsung Customer Care support channels below.

https://samsung-livechat.sprinklr.com/seao/ph/index.html 

 
Or our Samsung Customer Care direct hotline numbers below.
 
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