Original topic:

Calls not visible

(Topic created on: 02-18-2024 04:34 AM)
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Aliat
Beginner Level 3
Options
Galaxy J
Since the latest update (Feb. 11) I've noticed that when people call me I can hear the phone ringing/vibrating, but there's no visual indicator so I can't answer the call. I can call out but as soon as someone answers my tab disappears and I can't find the call in order to switch it to speaker phone or even end the call. Whyyyy?
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3 Comments
RedDogRabbit
Expert Level 5
Galaxy J

You could either Boot into Recovery & Wipe Cache to start with. 

If you still have the issue, go to Settings > Apps TOGGLE ON "Show System Apps" and Search for "Phone".

Click on each of these 4 & Scroll down to Storage on each & Clear Both Cache & Data for the apps. 

Reboot & test. 

Screenshot_20240218_073233.jpg

Aliat
Beginner Level 3
Galaxy J
Thanks! I appreciate your advice!
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Helenna
Moderator
Moderator
Options
Galaxy J

Hi, we are glad to see that your issue is resolved.

Kindly contact us back if you need any further assistance in the future.

Thank you RedDogRabbit.

Please take the time to accept the comment that you find helpful as a solution by clicking on 3 dots and tap on "Accept" as solution" and helps others with the same query.

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