Hello, I'm trying to send pictures/images to my Samsung A8 phone via bluetooth. But it can't sent. Also I'm trying to pair it but can't connect. I'm remove it or unpair it and I'm trying to pair again but still can't. Pls help. Thanks
Also now I'm trying to scan again and can't find my A8 device saying "no device found" in "available device."
We are sorry to hear about your experience with your beloved Samsung Galaxy A8 having issues with Bluetooth connectivity, and we apologize for the inconvenience it caused you.
I really understand what you are going through, trying out all available means to get it working but to no avail. But don't you worry, we are here to guide, assists, and offers solutions to restore your device to optimum performance.
Before you try out the recommendations below, be sure to check ifyour device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:
Step 1.Go toSettings> Software update.
Step 2.Tap on Download and install.
Step 3.Follow the on-screen instructions.
Step 4.Restart your device.
If that doesn't work, you may submit an error report through the Samsung Members app as follows:
Step 1.Long press Samsung Members icon on Apps screen and tap Error reports.
Step 2. Tap OK on agreement popup to send system log data.
Your Bluetooth device may not connect to your phone or tablet if it's already connected to another device. If you've previously paired your Bluetooth device to another device that is in range, try disconnecting it from that device before pairing it with a new one.
Try connecting a Bluetooth device.
First, make sure the devices are within 30 feet of each other and that the Bluetooth device is in pairing mode.
From the Bluetooth settings menu, tapScan, and then select your desired Bluetooth device from the list of available devices. Follow the prompts to complete the pairing.
Reset your network settings.
You can try resetting the network settings on your Galaxy device to see if that clears the problem.
Navigate to and openSettings, then tapGeneral management, and then tapReset. TapReset network settings, then tapReset settings, and then tapReset.
If the problem persists, immediately bring your device to the nearest Samsung Authorized Service Center. Rest assured that our Samsung Engineers and Technicians are competent to assess your device, make suggestions, and offer to provide prompt solutions to restore it to optimum performance.
