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Original topic:

Need to change Samsung account member

(Topic created on: 01-30-2023 09:31 PM)
Valerena
Beginner Level 2
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Galaxy J

2 Comments
TeamGalaxyRene
Moderator
Moderator
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Galaxy J

Hello Valerena,

We are glad that you are able to reach out here in order to find out how to change your Samsung account membership. 

Don't you worry; we are here to guide you and provide support.

Firstly, please ensure that your Samsung Account is not signed in from any device. If it does, please remove the Samsung account from that device as follows:

From Settings, swipe to and tap Accounts and backup

  1. Tap Manage accounts, and then select your Samsung account. 

  2. Tap Remove account, and then tap Remove account on the popup.

  3. Tap Sign out. Enter your Samsung account password, and then tap OK.

    Note: These steps only remove the Samsung account from the device. The device will still need to be unregistered from the account to completely remove it. 

    Removing a Samsung account is different than permanently deleting your account. When you remove a Samsung account it's temporary; you can always add it back later.

     

    Change Samsung Account.

     

    Step 1. Let’s go to https://account.samsung.com/ and login with your Samsung Account.
    Step 2. Kindly choose your preferred action like changing the email address or changing username.

     

    Changing Email Address

     Step 1. Go to account.samsung.com and tap Sign in.
     Step 2. Enter Samsung account credentials.
     Step 3. Tap on the first tab that have you picture and Samsung ID.
     Step 4. Tap on Samsung Account Settings.
     Step 5. Tap on Email ID.
     Step 6. Enter your new Email address and tap Change.
     Step 7. Enter password and hit Confirm.
     Step 8. An email verification will be sent to your email.
     Step 9. Open the verification email on your inbox and hit VERIFY ACCOUNT.
     Step 10. You will received a verification that the account is verified.
     
    Changing Username
     
     Step 1. Go to account.samsung.com and tap Sign in.
     Step 2. Enter your Samsung account credentials, then click on SIGN IN.
     Step 3. Tap on the first tab that have you picture on and Samsung ID.
     Step 4. Scroll down and go to Personal Info.
     Step 5. Enter the details you want to change, then hit Save at the bottom of the screen.
     Step 6. Confirm the changes by entering the password, then click on Confirm.
     Step 7. Click on Sign out for the changes will be saved.
     Step 8. Sign in again to see the changes.
     
     

    For more help and assistance, you may contact us on our online Samsung Customer Care support channels below.

     

    https://samsung-livechat.sprinklr.com/seao/ph/index.html 

     
     
    Or our Samsung Customer Care direct hotline numbers below.
     
    #GALAXY or #425299 [Mobile Phones & Tablets]
    Available 24/7
     
    1-800-10-7267864 [All Product, Toll Free, PLDT]
    1-800-8-7267864 [All Product, Toll Free, Globe]
    842 221 11 [All Product, Landline]
    Daily (8:00am to 8:00pm)

 

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Valerena
Beginner Level 2
Galaxy J
Thanks
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