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08-30-2022 09:58 PM in
Galaxy JHello nintendohelp,
Did you try the solutions being provided by our dear Samsung members here?
If the problem persists and at the same time you are not satisfied with our replies here, you can contact the below available support channels.
https://www.samsung.com/ph/support/contact/#onlinesupport
https://samsung-livechat.sprinklr.com/seao/ph/index.html
Hope your problem gets solved.