Unknown Icon of J7

[lovelyshada]

Hello and good evening everyone. I just cleaned my room and found my old phone, Samsung J7. I tried to charge it but it shows a symbol like this. What does it mean? And what should I do? Does it need to be repaired? Or a broken wire? 

Thanks a lot who help me 🤍

[GunasamssYT · Accepted solution]

Hi, so it's showing that the battery is not charging. Try charging the phone with another charger. If it's still showing the same thing it means the battery is broken and need to replace the battery 🔋. I hope this helps you 👍

[lovelyshada]

I see! I will try with another charger. Thankyou so much for the reply🙏

[GunasamssYT]

Alright, your welcome 👍

[stefahn · Accepted solution]

I hope I can help answer your question. I had the same situation and the same image on the screen. It turned out that my battery had failed from old age. I replaced it and the phone started working. Great if I helped you!

Best regards, 

Andersen UAE

[lovelyshada]

Thankyou so much! Sorry for late noticing your reply, It's helps me!