lovelyshada
Active Level 4
Options
Galaxy J
Hello and good evening everyone. I just cleaned my room and found my old phone, Samsung J7. I tried to charge it but it shows a symbol like this. What does it mean? And what should I do? Does it need to be repaired? Or a broken wire? 

Thanks a lot who help me 🀍

image


1 Solution


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Solution
GunasamssYT
Expert Level 4
Galaxy J
Hi, so it's showing that the battery is not charging. Try charging the phone with another charger. If it's still showing the same thing it means the battery is broken and need to replace the battery πŸ”‹. I hope this helps you πŸ‘

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4 Comments
Solution
GunasamssYT
Expert Level 4
Galaxy J
Hi, so it's showing that the battery is not charging. Try charging the phone with another charger. If it's still showing the same thing it means the battery is broken and need to replace the battery πŸ”‹. I hope this helps you πŸ‘
lovelyshada
Active Level 4
Galaxy J
I see! I will try with another charger. Thankyou so much for the replyπŸ™
GunasamssYT
Expert Level 4
Galaxy J
Alright, your welcome πŸ‘
anderseninc1
Active Level 1
Galaxy J

I hope I can help answer your question. I had the same situation and the same image on the screen. It turned out that my battery had failed from old age. I replaced it and the phone started working. Great if I helped you!

Best regards, 

Andersen UAE

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