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Original topic:

Bluetooth

(Topic created on: 01-19-2023 08:55 PM)
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Thiyagu469
Active Level 1
Options
Galaxy M
After update android 13 and ui 5.0
Bluetooth connection is problem. It will disconnect automatically 
Do you have the same issues in your mobile after update
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12 Comments
Thiyagu469
Active Level 1
Galaxy M
Yeah
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JP19
Expert Level 3
Galaxy M
Hi, if ur phone is still under warranty, I would suggest bringing down to the service centre to have it evaluated.
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SamsungNantakkumar
Moderator
Moderator
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Galaxy M

Hello Thiyagu469. I am Avinash, from Samsung.

We're sorry for the experience. Rest assured, we will provide you with the best solution to resolve your issue. You may perform the troubleshooting below to narrow down the root cause of the issue:

1. Soft Reset (Force Restart)
2. Safe mode
3. Software Update
4. Reset Settings

Kindly refer to the link below for further detail in regards to the troubleshooting steps above and perform above recommended steps only : https://www.samsung.com/sg/support/basic-troubleshooting-tips-for-galaxy-mobile-devices/

However, if the issue persists, we would like to propose the Smart Tutor. The advantage is, we will be able to assist you with further troubleshooting over the call. Please call our Samsung Care Line 1800-726-7864 regarding this service. Our experts at Samsung Care Line will advise and assist you in details.

Hope this can help you.
Thank you.

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